At UV Collins Ent, we value your trust and want you to feel completely confident in every purchase you make with us. If for any reason you are not satisfied with your order, you may request a refund or exchange within 7 days of receiving your item. To be eligible, the product must remain unused, undamaged, and in its original packaging. Once your return is received and inspected, we’ll notify you of the approval status and process your refund promptly through your original payment method or as store credit, depending on your preference.

Please note that shipping or handling fees are non-refundable, and customers may be responsible for the cost of return shipping unless the item was delivered damaged or incorrect. UV Collinsc Ent reserves the right to decline refunds for items that show signs of use or damage not caused by transit. Our goal is to make the process transparent and fair, ensuring that every customer experiences integrity, reliability, and peace of mind when shopping with us.